Remote Assistance

MR ICT uses state of the art technology to provide remote support. Our technicians can connect to almost any computer or mobile phone, anywhere in the world, providing it is connected to the internet. Through this secure connection, they can then resolve your IT problems before your eyes.

MR ICT have invested in a BOMGAR appliance, imported from the USA (see http://www.bomgar.com). It has proved to be extremely successful, generating lots of positive feedback from our customers due to faster resolution times.

We welcome potential customers to contact us to trial this facility.