IT Support

Whether your server is down and the entire office is at a standstill, or you simply can't send an email, MR ICT can help. Our friendly and responsive Help Desk Technicians can resolve your problems by phone or by connecting directly to your computer. In the event that the problem cannot be fixed remotely, our experienced Microsoft Certified Technicians will be ready to resolve the problem on site.

We understand that every business has different needs, so for your convenience we offer a range of support options.

Managed Services Agreement

For our most comprehensive service, giving you piece of mind and a predictable IT budget, you pay a fixed fee each month to cover all your IT support requirements. This includes unlimited use of our help desk, continuous monitoring of systems, monthly health check, disaster recovery and pro-active support.

Support Packages

For an enhanced level of service, you pay a monthly fee for a set number of pre-paid hours at a discounted rate. We also include a monthly health check to monitor your systems and identify areas for improvement.

Pay As You Go Support

For the most flexibility, you can use our support as and when you need it and pay for it at fixed rates.

For further details about our IT support please use the links on the left or contact us.